My boyfriend (now fiancé) recently took my grandmothers diamond to Joe at Bay Diamond Importers to be placed in a different setting for my engagement ring, and wow did they do an amazing job! My fiancé said Joe was very accommodating and listened to exactly what he (and I) wanted. I wanted a simple, white gold setting with 6 prongs. I also wanted the diamond to sit as low as possible on the ring as I was afraid it would get caught on clothes and other things if it stuck up too high. Joe really did an amazing job of listening to what we had envisioned. Joe helped us get the diamond appraised, cleaned it up so it was super sparkly, and fit it into a beautiful setting in just a few short weeks for a great price! We could not be happier with how the engagement ring turned out! We are so happy we went to Joe at Bay Diamond Importers and will definitely be back again!
Everyone at Bay Diamond is so friendly and helpful! Anthony in particular was the man who helped us in the ring selecting process. He was so patient with us and we never felt rushed. He is quick with responding via text /phone is you have any questions! Huge selection in engagement and wedding bands from rose gold to yellow gold to while gold. The rings we purchased are beautiful!! 100% recommend Bay Diamond! :) Open on Sundays!
Joe was extremely helpful and took the time to help me find a wedding band after a bigger jewelry place left us with few options. He explained everything in great detail and even looked at my fiancé's engagement ring and cleaned it when we didn't buy it there. This kind of service is rare these days. I'm grateful to know there is a place like this I feel I can trust for our next jewelry purchase.
Redondo Beach, CA
If you are looking to purchase fine jewelry skip the other places and go straight to Bay Diamond Importers. I purchased a seemingly nice diamond ring from a well known jewelry store, hint it starts with a J. The sales people were friendly and the lights in the store made everything look sparkly and pretty. This is where my joy ended as over the next few days I realized that what I thought was a beautiful diamond ring was actually a horrible one. Not only were the diamonds so horribly cut that they appeared murky, they were so included that even my husband who knows nothing about diamonds could see the inclusions clearly with the unaided eye. I realized that I had purchased very bad stones and paid way too much for them. Basically I felt very taken advantage of. I decided to shop around and after visiting a few other well known places I walked into Bay Diamond Importers. I will never go to another Jeweler and Bay Importers is now my jeweler of choice. Joe, Anthony and Nora were great. Not only did they recreate the ring I wanted, they helped me choose bigger and better diamonds and worked within my budget. I was so happy with the ring that I ended up buying a second custom made ring from them. They made the process easy and were patient with my many changes and went out of their way to make sure I was happy with the end result. I am so glad I went to Bay, I got exactly what I wanted within my budget and never felt like I was being sold crappy diamonds that simply appeared pretty under good lighting. Everyone at Bay was great to work with and I love love love my diamonds. I will never go to any other Jeweler. Seriously, don't waste your time and money elsewhere, if you are looking for diamonds or fine jewelry, go to Bay Diamond in Torrance.
Joe and Anthony provided outstanding service, will be back and tell all my friends!!!
Culver City, CA
Excellent customer service!!!! Came in, paranoid about my online diamond purchase from another company. They looked at my diamond, accessed that it was legitimate, and even printed out the GIA certificate for me about my diamond! (They actually saw that my diamond had the GIA certification number inscribed on it, and printed out the GIA certificate for me on the spot!!!) Not only that, but they offered a competitive price for a comparable diamond that was cheaper than what I bought it for. Their prices are among the best, and their customer service is 2nd to none!
Fountain Valley, CA
The best jewelry store (used to be Sing's Jewelry at Del Amo) in South Bay! My mom and aunts have been going here for about 30 years now. Their customer service is excellent and the price is very reasonable too! They are always very courteous, accommodating, and pleasant! We have been following them (Anthony) wherever they go....Thanks, Anthony, Nora, Joe for helping us today!
I came in to have a ring resized and they did an excellent job. While waiting to complete pwk, Nora showed my girlfriend some great options for xmas gifts while answering all her questions. Anthony and Nora have excellent customer service skills and the store has a large selection of nice jewelry. I look forward to utilizing Nora and Anthony for future jewelry purchases.
Los Angeles, CA
Bay Diamond gets an all around A+ from my fiancé and me!!! My fiancé surprised me with such a beautiful diamond and when I had to go get it resized and I met the staff at Bay Diamond...I knew why my fiancé chose this jeweler. They are so friendly and knowledgeable that we don't want to go anywhere else for our jewelry needs!! It's so nice having this quality service in our own backyard and it's so important to have this because these are mile markers in our lives. My fiancé told me he looked at so many jewelry stores before choosing this one and said from the moment he walked into Bay Diamond, he knew he found where he was going to buy the ring. Thanks to the family at Bay Diamond for such a great experience! And I LOVE my engagement ring!! Can't wait to wear the wedding ring soon!!
Hermosa Beach, CA
I stopped in Bay Diamond Importers as a bit of a random stop on my way to Best Buy. I fully expected to buy my engagement ring purchase online through some of the major diamond sites. At first impression, it seemed like a pretty modest store and I figured I'd be out of there in a few minutes. Manager Anthony Aguilar was able to win my business away from the online stores. His hard work to find the rock I wanted, bringing in multiple stones for me to evaluate on more than one occasion really showed his dedication to putting me first. He is really knowledgeable about the stones and has a good eye. He responded to late night texts and emails (surprisely) and picked things up on his off days to make sure I wasn't waiting too long. I couldn't ask for more out of a sales manager. I bought both my diamond and setting from Bay Diamond. They made a custom ring for me based on a couple sketches and pictures that I'm very happy with and at a very competitive price. Do yourself a favor and check them out. It will speed things up if you do your homework first so you know what (approximately) you're looking for. Also, it's good to know what diamond certifications you're okay with or not and how they impact pricing. While Bay Diamond isn't going to be the cheapest out of the gate, they'll work with you on price. Just remember that you're paying for the service too and they need to make a profit as well, so don't expect to get some crazy pricing you might see online. That said, I was happy to work with them and the small premium they charged was well worth it to me to be able to see the stone ahead of time vs waiting to mail things back and forth in the mail. Give them a shot. You'll be pleasantly surprised.
Redondo Beach, CA
I highly recommend Bay Diamond! Joe & Anthony are very nice and very helpful, got greeted by Joe and I was very comfortable right away. I don't do too much jewelry shopping but I was at ease with them. This will be my go-to jeweler from now on!
Bay Diamonds is the best jeweler around I wouldn't shop anywhere else. Anthony will take care of what ever you need. I've been shopping with Anthony since before they were Bay Diamonds its a very trustworthy place.
Highly recommend. This place is fantastic and the staff is A++. Joe assisted me with getting my wedding band resized and was very knowledgeable. I plan on going back here for future purchases.
Redondo Beach, CA
Best engagement ring experience! My fiancé came in here to start looking for my ring. I know a lot of people find good deals going through the jewelry district downtown or super stores like Costco. I am so glad he didn't take those routes. He was able to customize my ring by selecting a band, setting, halo, and most importantly a diamond. They showed him different diamonds in different price ranges and he was able to find a diamond he loved at a good price (he saw it through the microscope thing and was blown away). He compared it to other diamonds but stuck to the one he initially loved. The jewelers made it an easy process for him. I will definitely be returning to get our wedding bands and other jewelry in the future. Highly recommend!
Bay Diamond is a hidden gem or more so Anthony is! They were so accommodating and worked with us for months! They brought us a variety of diamonds in our price range as well as some that they thought we would like! Anthony at Bay Diamond was so open and responsive to our requests on how I wanted my ring to the T! I wanted to be surprised for the final product and when I saw it on my finger the day my fiancé proposed I still couldn't believe it! Bay diamond and Anthony brought my dream ring to life! It's so well made and has so much fire doesn't even look like the same stone I saw, it's so much better once I saw the entire look! I've gotten so much compliments on the craftsmen ship and quality of the stone from my family, coworkers to even strangers! Might I add it got 1,554 likes on Instagram! If you are looking to custom make your ring or even just trying to find a honest, humble, and personable jeweler, Anthony & bay diamond importers are the ones to go to!
Needed to reset my diamond into a new setting and I'm so glad I chose to get it done here! Their customer service was great! I sent a message to them on a closed day and Anthony the manager still replied. It was hard for me to even part with my ring, but they told me it would take 24-48 hours. After dropping it off, it was ready after 4 hours. Dropped it off at lunch and picked it up after work! Cannot say enough great things about this place! Will definitely return!!
Harbor City, CA
I stopped by Bay Diamond Importers this afternoon just to browse and ended up walking out with a Rolex watch. Anthony was very patient and knowledgeable when showing me several different models. I was debating which model to purchase, and Joe and Nora helped me to decide. It was an impulse purchase, but I'm one happy camper! I'll definitely be back and refer my friends to Bay Diamond Importers!
Bay Diamonds is great. The manager Anthony is very nice. They are patient and spend time explaining the difference between each diamond (clarity, size, etc). No pressure sales tactics, which I love. I highly recommend Bay Diamonds.
North Richland Hills, TX
I HIGHLY recommend!! I came into Bay Diamond to inquire about a watch battery and ended up leaving with a gorgeous diamond necklace! They have a really nice selection, of well priced jewelry, that is artfully displayed. I was greeted and treated very well by all the staff (even though I was dressed like a bum, Lol) Anthony was very knowledgeable and happily answered all my questions . I will be back for a Rolex!
Los Angeles, CA
Couldn't believe I'm the first one to write a review for this place. I saw the grand opening the other day, so I decided to check this place out with two of my girlfriends on Sunday. Anthony and Nora helped us. They were super friendly, patient and knowledgeable. We bought a pair of diamond stud earrings that's the best quality within our budget. My only complaint was that they didn't use alcohol prep pads to clean the earrings. Instead, it was cleaned with tissue paper, hum...I hope they will improve on that. All in all, will definitely go back for more jewelry. BTW, they sell watches too, wish they have more stock though. Probably check that out next time.
I came to" Bay Diamond importer"I got a pair of earring, i meet Anthony and Nora they are nicely , be patient and helpful , so, I recommended to everyone come and check it out over here!!!variety of styles Gorgeous bracelets !!!and many many more , great place and the location easy to get there, i will be back for my birthday present:)
Los Angeles, CA
Very friendly. Great place. Anthony was very knowledgeable. I will always come here for diamond and jewelry!!!
Costa Mesa, CA